MILPITAS MERCEDES REPAIR

Raymond and Roger had done an excellent job to service my E300. They can pull out the maintenance history of my car from day one and add their service record in Mercedes system. My previous mechanic never done that. They also advised what else is really necessary to be done instead of doing something not really necessary to save money.

I had my Service B maintenance completed last week with Raymond and his team and I couldn't be happier. Their expertise and reliability made the entire experience seamless and worry-free. Very helpful.

I brought my 2005 Mercedes C55 to Elite Mercedes to have an oil leak repaired. Raymond and his team identified the source of the leak (rear crankshaft seal) and made the repairs in a timely manner and for a very reasonable price. Raymond is very knowledgeable and helpful - he explained the repair process before hand and then showed me all of the old parts that were replaced during the repair. I am very satisfied with Elite Mercedes service, quality and helpful staff and would recommend them to others.

I brought my 2005 Mercedes C55 to Elite Mercedes to have an oil leak repaired. Raymond and his team identified the source of the leak (rear crankshaft seal) and made the repairs in a timely manner and for a very reasonable price. Raymond is very knowledgeable and helpful - he explained the repair process before hand and then showed me all of the old parts that were replaced during the repair. I am very satisfied with Elite Mercedes service, quality and helpful staff and would recommend them to others.

I’ve been taking my car to Elite Mercedes for a few years now and Raymond and his team have taken great care of my car. He always explains the process of the repair and always shows me the part they replace after the service. This helps me understand the process and shows that I can trust him whenever I need my car worked on. Thank you Raymond!

Had my Service B maintenance done today with Raymond and Roger, and I couldnt be more satisfied. They are both extremely knowledgeable and trustworthy, making the whole process smooth and stress-free. A friend referred me to this shop, and I only wish I had known about it sooner! Another plus is that they can speak Cantonese, which made communication even easier for me. Highly recommend this place for anyone looking for reliable and professional car maintenance!

My 2004 E320 had to be towed in to Elite Mercedes. I was told that the brake module was bad and to be replaced. This was supposed to be an expansive part. Raymond worked with Mercedes dealer to get the module free for me because it was still under warranty. The car was fixed in just a few days. I am truly amazed with what Raymond had done. Imagine a 20 years old car and the part is still under warranty ? Have to say that Raymond is quite knowledgeable about Mercedes parts that are under warranty and very honest. I totally trust Raymond and will definitely bring my car back for repair when required.

My 2004 E320 had to be towed in to the Elite Mercedes shop. Raymond found out that the brake module was bad and had to be replaced. The part was supposed to be expansive but Raymond worked with Mercedes dealer to get the part free for me because the part was still under warranty . Imagine it's a 20 years old car and the part was still under warranty? I was amazed with what Raymond had done for me. Raymond is very friendly and honest. I highly recommend .

My car had been immobile for about three months, and they went above and beyond to get it back on the road. They were super communicative, calling as soon as they diagnosed the problem and giving me an estimated timeline for completion. Not only did they thoroughly diagnose the issue and provide clear communication throughout the process, but they also surprised me with a freshly washed car when I picked it up! I hadn’t had a chance to put on my new registration sticker, and they took care of it for me—including removing the old ones. It’s the little details like this that truly set them apart. The staff was incredibly kind and welcoming; we even bonded over our favorite hiking trails in Yosemite! You can tell they genuinely care about their customers and their vehicles. If you’re looking for a trustworthy, customer-focused car shop, this is the place to go. Highly recommend!