5

good price ! quick service ! Nice people! I highly recommend it

4.5

excellent service!

5

I’ll admit—I’m always skeptical when I see a business with all five-star reviews, but Elite Mercedes Service absolutely lived up to the hype! I had to jump-start my car earlier in the day and wanted to get my battery checked to see if it still had life or needed replacing. Without an appointment, I decided to take a chance and drive over. From the moment I arrived, Raymond and his team were incredibly welcoming and professional. Despite being busy, Raymond took the time to personally inspect my car. He tested the battery, checked the charging system, and confirmed that the battery was on its last legs. Since I already suspected it was time for a replacement, I went ahead with his recommendation, and he promptly installed a brand-new battery. But that wasn’t all—he went the extra mile. Without me even asking, Raymond topped up all my fluids, checked the air pressure in my tires, and even replaced my key fob battery (which had been giving me trouble). He did all of this quickly, efficiently, and with a smile! The level of care, attention to detail, and customer service was truly impressive. In an industry where it can be hard to find a trustworthy mechanic, I feel incredibly lucky to have found Elite Mercedes Service. Raymond and his team have completely earned my trust, and from now on, I’ll be bringing all my cars here. If you’re looking for honest, skilled, and genuinely friendly service, this is the place to go. Thank you for being such an outstanding local business! Highly recommended

5

Highly Recommended. Very knowledgeable and friendly mechanics. They performed broken cylinder repair service in a very timely manner and at a very reasonable price much lower than a dealership would charge.

5

Awesome repair service to fix broken cylinder at a very reasonable price. Highly Recommended. Very Knowledgeable mechanics at this shop.

5

Roger was great! He thoroughly inspected our car, contacted me regarding the serious issues and completed the service the same day. I truly appreciated the efficiency.

5

⭐⭐⭐⭐⭐ "Had an excellent experience at Elite Mercedes in Milpitas replacing my 2019 GLC 350e 4MATIC's 12V OEM battery. The service was truly exceptional from start to finish. The technician was incredibly friendly and genuine in his approach, making me feel confident about the service. What impressed me most was their efficiency - they completed the entire replacement in just an hour. No unnecessary upsells or pressure, just straightforward, professional service. The technician's friendly demeanor and expertise made the whole process smooth and stress-free. I left with a new battery and a smile on my face. If you're looking for honest, efficient, and professional Mercedes service in the Milpitas area, I highly recommend Elite Mercedes. They prove that quality service doesn't have to come with a premium dealership price tag."

5

Pleasure to work with Rayman and Quang

5

I have never trusted a mechanic as much as I trust the team here. I have a ridiculously expensive to maintain car, and while the repairs are expensive, I know that when I take the car to Elite they are doing things both at top level and honestly. I can't say enough good things about the team here.

5

Raymond and his team are always go above & beyond to helped me whenever I dropped off my E500 for repair. The price was reasonable —their customer service was superbly top notch 👍 I’m forever grateful!!

Hello Chi Tran! Thank you for taking the time to write such a wonderful review! We are delighted to hear that Raymond and our team provided you with exceptional service. Your satisfaction is our top priority, and it brings us joy knowing we were able to exceed your expectations. We look forward to assisting you again in the future!

- Elite Mercedes
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