Raymond is an excellent mechanic as he shared his background with me as a service mechanic at a local Mercedes dealership. He has always explained and reviewed his services as well as pointing out potential services to look out for. Each time he services my E350, he returns it clean and shiny. I recently had a light bulb to out after a service, and he replaced it without a charge. Although it does not have a nice lounge area like the local Mercedes dealership, Raymond makes up for it with affordable rates and quality service.