5

⭐⭐⭐⭐⭐ "Had an excellent experience at Elite Mercedes in Milpitas replacing my 2019 GLC 350e 4MATIC's 12V OEM battery. The service was truly exceptional from start to finish. The technician was incredibly friendly and genuine in his approach, making me feel confident about the service. What impressed me most was their efficiency - they completed the entire replacement in just an hour. No unnecessary upsells or pressure, just straightforward, professional service. The technician's friendly demeanor and expertise made the whole process smooth and stress-free. I left with a new battery and a smile on my face. If you're looking for honest, efficient, and professional Mercedes service in the Milpitas area, I highly recommend Elite Mercedes. They prove that quality service doesn't have to come with a premium dealership price tag."

5

Pleasure to work with Rayman and Quang

Thank you for the 5-star rating, Ravi Prasad! We are thrilled to hear that you had a great experience working with Rayman and Quang. Your kind words mean a lot to us and we look forward to serving you again in the future!

- Elite Mercedes
5

I have never trusted a mechanic as much as I trust the team here. I have a ridiculously expensive to maintain car, and while the repairs are expensive, I know that when I take the car to Elite they are doing things both at top level and honestly. I can't say enough good things about the team here.

Rob, thank you for the glowing review! We're proud to be your trusted mechanics. It means a lot that you appreciate our dedication to top-notch service and honesty. We're here for all your car needs!

- Elite Mercedes
5

Raymond and his team are always go above & beyond to helped me whenever I dropped off my E500 for repair. The price was reasonable —their customer service was superbly top notch 👍 I’m forever grateful!!

Hello Chi Tran! Thank you for taking the time to write such a wonderful review! We are delighted to hear that Raymond and our team provided you with exceptional service. Your satisfaction is our top priority, and it brings us joy knowing we were able to exceed your expectations. We look forward to assisting you again in the future!

- Elite Mercedes
5

Awesome great

Thank you for the awesome review, David! We're thrilled to hear that you had a great experience with us. We hope to see you back again soon!

- Elite Mercedes
5

Raymond did a great job once again taking care of my 2003 ML350 so I can continue to drive it without worries. He was great explaining to me what was done to correct the issues I had. And on top of that the overall customer service is excellent. Loved the car wash!

Thank you Eloisa for the wonderful review! We are pleased to hear that Raymond provided you with excellent service and took care of your 2003 ML350. Your satisfaction is our priority. We look forward to serving you again soon.

- Elite Mercedes
5

Great experience, car runs great.

Thank you for the fantastic review, William! We're thrilled to hear that your experience with us was top-notch and that your car is running smoothly. We take pride in providing excellent service to our customers, so it's always rewarding to receive such positive feedback. If there's anything else we can do for you, please don't hesitate to reach out!

- Elite Mercedes
5

Raymond and his mechanics are the best! My cars run much better and for a lot less than when I have been to the dealership. They figured out an issue with my brake and turn signal lights after months of going to the dealership and nothing but fuse and bulb replacements which only worked temporarily, Elite found the issue and ordered the parts and its worked properly ever since, over 2 yrs now. Best Mercedes repair shop ever!

5

The best Benz service !!!

Thank you Tuan Anh Nguyen! We're happy to know that you had a great experience with our Mercedes-Benz service. It's our goal to provide the best service possible for all our customers. We look forward to serving you again in the future.

- Elite Mercedes
5

Excellent service! They go beyond just maintaining my car, they drove me home (after I dropped off my car), then came back to pick me up after the B2 service was completed. I was pleasantly surprised to discover they even cleaned up a horrible scratch around the passenger back wheel fender. They did such an amazing job on that scratch you can’t tell there is one unless you’re standing 3 inches in front of it

Thank you Peter for the wonderful review! We are very happy to hear that you had such a great experience with us. We pride ourselves on going above and beyond for our customers and we're thrilled to know that we met your expectations. We look forward to seeing you again!

- Elite Mercedes
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