5

Raymond is very knowledgeable and helpful. I appreciate excellent customer service! I would and have highly recommended Elite Mercedes!

5

Raymond and his team are professional honest technicians. Raymond replaced a used 2008 engine on my 2006 SLK350 due to balance shaft sprocket worn out by MB bad designed. The car now run great. Thanks to Raymond and his team.

5

Good Service and estimation of timelines. Definitely recommended.

5

So driving a luxury car does have its benefits- speed, comfort, safety. But the best part is finding exceptional professionals that know your car and listen to your concerns. Elite Mercedes is a shop I would highly recommend to anyone. Absolutely first rate experience!

5

Since purchasing my MB SLK350, I have always taken it to Elite Mercedes for service. Raymond is an honest and no-nonsense experienced mechanic and he will never try to sell you a service you do not need (unlike the dealerships). Recently I took my car in to have him examine why the engine check fault indicator came on. On close examination, he found nothing physically wrong (just a false flag generated by the transmission). He did not charge me for his time and effort. Now, that is integrity!!! I definitely remain his loyal customer! Also, thank you to Roger for taking me to a local eatery while I wait.

5

Raymond is nothing like the dealership except for his skills. He is the most honest compare to all of the shops I have been to. He would tell me if some of the parts are still good for a few years whereas the dealer would not say so and would suggest that I replace it right away. I know I can trust him with all of his suggestions and he will be my go to guy for as long as I own a MBZ. Highly recommend him and his shop!

5

Had transmission issue on a 2008 ML350, got it rebuilt and recovered as promised. Drive much smoother than before.

5

Mr. Raymond Lam at Elite Mercedes is a caring, responsive, friendly, and honest mechanic. Raymond has done a great job on my Mercedes Benz E350’s Pre Purchase Inspection. Raymond scanned my car’s various computers for trouble codes, test drove my vehicle, and provided me with exterior and interior photos. Raymond also made sure my.car is sparkling clean upon pick up. I’m very happy with Raymond’s honest and detailed services and highly recommend Elite Mercedes.

5

Friendly people. Finish the job in timely manner, job well done. I highly recommend

5

I am a very satisfied customer of Elite Mercedes. Raymond and Roger and their staff will give your car a carefully designed diagnosis and service plan required to keep your vehicle in tip top condition and at a reasonable cost. Elite Mercedes takes pride in returning your vehicle quickly and in a clean condition. You can Trust that all services and repairs are done to Mercedes Benz Specifications. Elite Mercedes is the Best Service Shop you won’t find anywhere except in Milpitas. Please tell them that Mr. Bradley recommended that I give you the opportunity to perform your excellent diagnosis and service on my car. I am the proud owner of a 2008 Mercedes S550 with over 234,000 miles and it drives and rides like it did when I bought it Thanks to Elite Mercedes!

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