5

I stumbled upon Elite Mercedes through a few Google searches after receiving terrible service at another auto shop. Even when I called Elite Mercedes, Raymond asked very detailed questions and was very knowledgeable about the tail light problems I was experiencing. I brought my car in to get it diagnosed, and an hour later, the problems had been fixed! Will return in the future for service for my car!

4.5

Raymond and the team have always been the most professional group I have ever worked with. Their talent and focus to detail keeps me coming back and happily paying for their service. Companies like this don't normally exist. Lifetime customer.

5

As usual, great customer service.

5

Fast, efficient service; reasonably priced

5

Honest and excellent services.

5

I'm done going to the dealers, Best mechanic in town! customer service is awesome, just ask for Raymond.. Keep up the good work guys.

5

Great & friendly service. Raymond quoted a reasonable price for Mercedes parts. My ML350 needed brake replacement. I brought it in at 2 pm & they provided courtesy shuttle to Berryessa. My car was done & ready in 2 hours. I was very happy with their professional service and will recommend to my friends.

4

Very good service

5

The most important aspect of any Mercedes service appointment is stress free and they repair your car to your utmost satisfaction. That is what I found in bringing my E320 wagon to Elite Mercedes last Friday. My weak battery was replaced with a factory recommended battery and my request for an overall health assessment of my car was done to my satisfaction. It was a free assessment and Raymond Lam, the business manager took me to my car and pinpoint to me what the potential issues are with my Mercedes. He was upfront and honest. I trust his assessment. I will go back to Elite Mercedes for future services.

4

If you are looking to get your car serviced or repaired, look no further than Elite Mercedes. These guys are knowledgeable, reliable and very genuine and would tell you as it is no holds barred. I would recommend them Amy time!!!

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